InboxRider replaces the forward-and-pray workflow with a shared queue where every conversation has an owner, a status, and a paper trail.
Connect Gmail with OAuth or add your own mailbox via DNS. support@, sales@ and billing@ live side by side — everyone sees the same queue.
Route any conversation to a teammate in one click. Everyone knows what’s theirs, and nothing sits unanswered because “someone else had it.”
Discuss a thread right next to it — @mention teammates, debate the reply, agree on the plan. The customer never sees a word of it.
Snooze anything for 24h, 48h or 72h and get nudged when a sent email still hasn’t been opened. Follow-ups happen on time, not from memory.
Open a 30-message thread and get the gist in one line — what the customer wants, what’s been promised, and what’s still open.
Turn emails into tasks, co-edit drafts before they go out, and move conversations from Active to Resolved so the queue actually shrinks.
Every plan includes unlimited shared inboxes. From $10 a seat.
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